JOB SUMMARY

This hourly, non-exempt position is responsible for performing custodial duties in the customer lobby at 796 Heritage Way.  Duties include cleaning restrooms, furniture, sweeping/mopping floors, vacuuming, emptying trash, dusting, windows, servicing coffee and popcorn machines, ordering supplies, shoveling snow from lobby entrance walkways and customer van ride and running errands.  Must have excellent customer service skills.        

ESSENTIAL FUNCTIONS

• Excellent customer service skills.
• Provide customer and van rides as required.
• Responsible for cleaning customer lobby areas, upstairs and downstairs at 796 Heritage Way.
• Any other job-related duties as assigned by supervisor or management.

JOB SPECIFICATIONS

Education       

High school diploma or equivalent.

Experience                              

 A valid driver’s license able to drive a large customer van

Custodial experience preferred.

Initiative                          

Work independently with minimal supervision.

Self-motivated and detail oriented.

Prioritize work load.

Maintain a rapid pace.

Responsibility             

Attend work every day as scheduled to include overtime and weekend assignments. Notify supervisor in advance of shift starting if unable to work. Must have reliable transportation to get to work each and every day. 

Clean restrooms, furniture, windows, sweep and mop floors, vacuum, empty trash, service coffee and popcorn machines and order supplies.

Clean assigned areas in a thorough and prompt professional manner.

Follow directions.

Follow all company and safety rules during performance of duties.

Customer service skills, talking with customers doing van rides to locations no farther than horizon drive

Contacts         

Customer and employees.

Physical Requirements       

Lift up to 50 pounds on a routine basis.

Routinely lift, push, bend, kneel, stoop and reach.

Mental Requirements           

Prioritize workload and work under pressure.

Work with others in a professional and courteous manner.

Supervision   

Will work under supervision of CSR Supervisor and Building and Environmental Manager or others, as assigned.

Working Conditions                               

The majority of work will be accomplished in a heated and cooled customer lobby area. 

Work outside to empty trash, sweep dirt / debris and shovel snow from lobby entrance.

Hours may vary, especially during the busy winter season.

Equipment Used       

Mops, brooms, sweepers, vacuum, snow shovel, courtesy van etc.