The incumbent of this position will provide support to the Director regarding day-to-day operations, providing expert advice, technical support, and coordination for technical operations involving the National Airspace System (NAS) and NextGen efforts. The incumbent will also assist the Director in achieving and maximizing operational Air Traffic goals, providing technical support, aid in strategic planning, facility planning and integrated consensus building across ATO Service Units.
Duties
Serves as General Manager (GM) of Cleveland District in the Air Traffic Organization (ATO), Air Traffic Services (AJT), Central Service Area. The GM oversees and directs a highly technical workforce in a complex, multi-disciplined organization responsible for the safe, efficient, and structured movement of aircraft within the NAS. Applies extensive technical expertise in NAS systems, equipment and procedures to coordinate air traffic operations, technical workforce found in specific districts consisting of numerous air traffic facilities of varying size, type, and complexity.
Applies in-depth technical knowledge of NAS equipment, systems, processes and procedures to serve as the expert and focal point for all facility operations in the District. Serves as a single point of contact between district field facilities, senior ATO management and the customer community. Utilizes skill and expertise applying program/project management principles to achieve operational goals and lead strategic planning and integrated consensus building across ATO Service Units. The GM is also responsible for inter-agency coordination to ensure successful integration and modernization of the NAS.
Applies skill and experience integrating facility program operations to advocate the tactical and strategic use of concepts and technologies that advance the goals of the ATO and the Federal Aviation Administration (FAA). Develops standards, systems, procedures and techniques to improve air traffic services within the district. Continually reviews, refines and recommends major improvements to operational projects and programs to make sure that they are aligned with long term and short term ATO and FAA goals, objectives and plans.
The GM direct reports include AGM, ATM, DEA, and TMO. The districts organizational structure includes levels of subordinate managerial officials. Exercises the full range of managerial and leadership responsibilities essential to the efficiency of a matrix organization.
Maintains contacts both internal and external to the district, including senior management, union representatives, services center personnel, members of the state, local and federal government, foreign government aviation officials, general public, representatives of the aviation industry and military to facilitate resolution of air traffic operational and technical program issues. Resolves high-level safety issues in operational and decision-making meetings involving safety, quality assurances and quality control issues within the ATO. Frequently represents the FAA on inter-agency/industry committees and national and international groups that develop, monitor and evaluate district programs and operations.
Approves leave, prepares schedules for completion of work; assigns work to direct reports based on priorities. Evaluates work performance of subordinates ensuring equity of performance standards and ratings; gives advice on work and on administrative matters; makes decisions on work problems presented by subordinates; hears and recommends/approves selections and transfers; recommends awards or bonuses; approves expenses for overtime, equipment, and personnel; and identifies and arranges for developmental and other training needs of subordinates.
Defines, acquires and allocates budget, staff and other resources to accomplish objectives that impact multiple organizational units/projects/programs and across multiple functions and/or disciplines. Leads and integrates both short-term and long-term future needs through the budget planning process.
Supports and participates in the labor-management partnership process and fosters a work environment where all employees are treated in a fair and equitable manner.
