The Assistant Director of the Air Ambulance Program will assist in overseeing the day-to-day operations of the air ambulance service, ensuring that all flights are performed safely, efficiently, and in compliance with FAA Part 135 regulations. This role requires a strong background in aviation operations, medical transport logistics, regulatory compliance, and leadership within the HAA environment. 

Specific Duties and Responsibilities

Essential Functions:

• Operational Oversight: Assist the Director in managing air ambulance operations, ensuring timely and safe transportation of patients. Coordinate logistics for air ambulance flights, including aircraft, medical crew, and ground support. This position will require Operational Control under the Part 135 HAA guidelines. 
• Staff Management: Assist in recruiting, training, and supervising flight crew members (pilots, paramedics, nurses, etc.). Conduct regular performance evaluations and provide feedback to staff. 
• Regulatory Compliance: Ensure that air ambulance operations comply with FAA Part 135 and other local, state, and federal regulations. Stay current on changes to aviation regulations, air ambulance standards, and medical transport procedures. 
• Safety and Quality Assurance: Promote and enforce safety protocols and best practices across all air ambulance operations. Conduct routine safety audits and risk assessments. 
• Financial and Budgetary Support: Assist in managing the program's budget, ensuring efficient use of resources. Monitor costs and assist in the development of strategies to optimize spending. 
• Emergency Response and Incident Management: Lead or assist with the coordination of emergency medical transport flights. Serve as a liaison between hospitals, medical professionals, and other emergency services to ensure effective patient transport and care. 
• Customer Service and Stakeholder Engagement: Develop and maintain relationships with key stakeholders, including hospitals, medical personnel, and emergency response teams. Ensure high quality service is provided to patients and their families. 
• Other duties as assigned. 

Additional Duties:

This job description reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. The omission of specific statements of duties does not exclude them from the position. Management of the Health Care District of Palm Beach County reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.  

• Must have at least 7 to 10 years of supervisory or managerial experience within the last 6 years in a position that exercised operational control over any operations conducted under Part 121 or Part 135.
• No waivers or exemptions will be granted.

Qualifications Education:

• Bachelor’s degree in aviation management, healthcare management, emergency medical services, or a related field. (Master’s degree preferred) 

Experience:

• Must have at least 7 to 10 years of supervisory or managerial experience within the last 6 years in a position that exercised operational control over any operations conducted under Part 121 or Part 135.
• No waivers or exemptions will be granted. 
• This position is a flying position, and must maintain all pilot requirements.

Certification:

• FAA ATP Helicopter, current First Class Medical or ability to possess a First Class Medical at time of hire.

Licensure:

• Current, valid Florida driver’s license required.