Position Summary
The Revenue Management team is responsible for maximizing ticket revenue on every flight, every day, within the JetBlue route network. The group is comprised of two teams—Yield Management and Pricing—that work closely together to ensure that JetBlue is selling the optimal number of tickets across the spectrum of prices available based on customer demand.
The Manager of Revenue Management (Yield Management) and their team are responsible for managing the revenue for a basket of JetBlue markets within a geographic scope. The Manager develops and implements yield management strategies designed to maximize revenue within that scope.
In addition, the Manager mentors and directs the day-to-day activities of a team of Yield Management analysts, acting as the primary resource of knowledge and support using revenue management programs, tools, and datasets.
Essential Responsibilities
- Develops and implements JetBlue’s yield management strategies within a scope of JetBlue markets and is held responsible for revenue performance in those markets
- Works closely with the other Revenue Management managers to harmonize strategies across the department, and to ensure coordination between Yield Management and Pricing teams
- Mentors and guides a team of analysts
- Structures and directs analyses of passenger booking data to inform current and future yield management and pricing decisions
- Effectively communicates revenue performance and competitive market dynamics to leadership
- Serves as a liaison with IT and revenue management business partners to enhance and improve yield management systems and related practices
- Assists in the development and testing of new and current revenue management processes and systems
- Provides cross-functional support to other teams including Network Planning, Corporate Sales, Loyalty, JetBlue Vacations, and Marketing
- Engages in and manages other ad hoc projects and analyses as appropriate
- Takes a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
- Other duties as assigned