Position Summary
The Revenue Management team is responsible for maximizing ticket revenue on every flight, every day, within the JetBlue route network. The group is comprised of two teams—Yield Management and Pricing—that work closely together to ensure that JetBlue is selling the optimal number of tickets across the spectrum of prices available based on customer demand.
The Manager Revenue Management, Pricing works with the Senior Manager, Revenue Management Pricing and leads a team of Pricing Analysts to formulate and execute JetBlue’s pricing strategies to maximize revenue across the network and meet strategic, technical, and operational objectives. The Manager has direct responsibility for JetBlue’s published and private tariffs, promotional initiatives, as well as all interline and specialty fare products.
Essential Responsibilities
- Develop, implement, analyze, and refine JetBlue’s pricing strategies, policies, and best practices in response to changing market conditions.
- Oversee the efficient filing and distribution of fares and pricing rules in ATPCO, ensuring operational excellence and accuracy.
- Implement productivity and workflow enhancements that drive operational efficiencies, leveraging automation and business partners where feasible.
- Partner with Yield Management teams to identify strategic needs, process improvements, and opportunities for structural fare changes or tactical actions to maximize revenue.
- Coordinate with broader Revenue Management and Retail Marketing teams to drive, design, and execute promotional and digital merchandising plans.
- Work with other internal JetBlue teams to develop and deploy interline, off-tariff, promotional and specialty fares, strategies, rules, and processes that support commercial objectives.
- Regularly communicate pricing performance and strategic recommendations to senior leadership, using data-driven insights to support decision-making.
- Work with IT and technology business partners on new product development to ensure alignment with current and future business needs.
- Serve as the primary liaison with pricing business partners to ensure product quality.
- Manage, mentor and guide the Pricing team as it grows within the Revenue Management Department.
- Lead the development of newly hired crewmembers and deliver regular recurrent training.
- Assist with the new crewmember selection process.
- Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.
- Engage in other ad-hoc projects and analysis as appropriate.
- Other duties as assigned.