Job Posting TitleManager, ATS Learning Safety and ValidationJob CategoryOperations Training DeliveryLanguage RequirementsBilingual Preferred / Bilingue de préférenceIn the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où
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Manager, ATS Learning Safety and Validation
Job Description:

Job Posting Title

Manager, ATS Learning Safety and Validation

Job Category

Operations Training Delivery

Language Requirements

Bilingual Preferred / Bilingue de préférence

In the event a qualified bilingual candidate is not found, a qualified unilingual candidate will be considered. / Dans l’éventualité où un candidat bilingue qualifié n’est pas disponible, un candidat unilingue qualifié sera considéré.

Flexible Work Agreement Type

Hybrid / Hybride

Posting End Date

2026-02-19

Job Grade

L1 Zone A

Pay Range

Commensurate with Experience / Selon l’expérience

Job Summary

Reporting to the Manager, Air Traffic Services (ATS) Learning Compliance, the Manager, ATS Learning Safety and Validation leads the evaluation of training effectiveness across ATS Learning. As a subject matter expert in training validation, they collect, analyze, and report data to support informed decision-making on training improvement, while maintaining a strong commitment to data confidentiality.

The Manager, ATS Learning Safety and Validation also plays a critical role in analyzing safety-related data and supporting compliance related to safety investigations and regulatory audits. A comprehensive understanding of training policy, international air navigation competencies, and applicable regulatory requirements is essential. This role requires strong leadership, advanced analytical skills, and expert ability to present complex findings and recommendations to stakeholders in a clear and compelling manner.

Job Description

What NAV CANADA offers you:

  • Challenging, team-oriented work environment
  • Competitive compensation and benefits
  • Defined benefit pension plan
  • Opportunities for growth and development
  • Flexible work arrangements
  • Diverse and inclusive workforce

In this role you will:

  • Oversee the design, development, implementation, and monitoring of validation processes and tools for ATS Learning programs, aligned with International Civil Aviation Organization (ICAO) recommendations, Canadian Aviation Regulations (CARs) and global best practices.
  • Lead and mentor a team responsible for executing validation activities and analyzing and reporting on training effectiveness data and safety data.
  • Oversee the analysis of complex qualitative and quantitative data and ensure findings are translated into clear, actionable, and persuasive insights that support improvements in ATS Learning courses.
  • Lead strategic communication approaches that position validation as a value-adding, risk-reducing function, supporting stakeholder understanding and buy-in.
  • Deliver clear and impactful presentations and repots to senior leadership, regulatory bodies, and other stakeholders.
  • Oversee the implementation of safeguards to protect sensitive information and ensure confidentiality.
  • Manage requests for training data, ensuring timely and accurate reporting that maintains confidentiality.
  • Oversee the tracking and analysis of safety investigation data and audit findings to identify trends and areas for improvement. 
  • Identify departmental risks from safety data and report to senior leadership.
  • Plan, coordinate, and monitor the development of policies, standards, processes, and tools to support the analysis, design, development, delivery, and validation of ATS Learning programs.
  • Conduct training reviews and support compliance audits in accordance with the ATS Learning Training Governance Framework.
  • Lead or contribute to other learning compliance projects or initiatives.

What you bring:

Education:

  • Post-secondary education in education (with a focus on adult learning or instructional design), data analytics or statistics, psychology, communication or a related field.

Experience:

  • Experience in data analysis, preferably within educational or training environments, including experience interpreting trends and presenting actionable insights.
  • Experience in leading and facilitating diverse, multi-disciplinary teams.
  • Experience synthesizing complex data into clear and compelling reports and presentations for senior leadership, regulatory bodies, and other stakeholders.  
  • Experience leading teams in data-driven projects, ensuring accuracy, confidentiality, and timely delivery of insights 
  • Experience coaching individuals and teams to improve performance and collaboration.
  • Experience in developing and implementing innovative tools or processes.
  • Experience in shaping and supporting positive corporate culture initiatives and change implementation.

Knowledge:

  • Excellent communication skills, including the ability to translate data into actionable insights for diverse audiences
  • Knowledge of adult learning principles and instructional design methodologies (e.g. ADDIE).
  • Knowledge of training evaluation models (e.g. the Kirkpatrick Model).
  • Proficiency in survey design
  • Familiarity with data analysis, and visualization tools (e.g. Excel, Power BI).
  • Familiarity with research and statistical methodologies, including data collection techniques.
  • Familiarly with the air navigation industry.
  • Familiarity with ICAO recommendations and CARs compliance requirements for training is an asset.
  • Proficiency in Microsoft Office (Excel, PowerPoint, and Word).

How others describe you:

  • A natural leader who inspires, motivates, and coaches others to shape a positive, engaged workplace culture.
  • Skilled in effectively managing projects and developing effective methodologies for training initiatives.
  • A confident facilitator, capable of presenting actionable data driven insights, delivering compliance training, and corporate presentations with clarity and professionalism.
  • An exceptional communicator, both written and verbal.
  • Trusted to act with initiative, sound judgement, and discretion, especially when handling sensitive or confidential matters.
  • Ability to generate reports and make data driven decisions and recommendations that enhance training quality.
  • Highly organized and goal-oriented, with a talent for prioritizing tasks and motivating teams to meet goals.

Working Conditions:

  • This position is a hybrid position with a minimum 3 days per week on site. 
  • Occasional travel required.

Behaviour Statement:  

  • All employees of NAV CANADA are expected to demonstrate behaviours aligned with company’s Code of Business Conduct, values, safety and objectives. This includes adherence to any safety policies, standards, and procedures corresponding to job responsibilities and duties. 

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for next steps will be contacted.

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Company Details
Nav Canada
151 Slater Street Suite 120
Ottawa, Ontario K1P 5H3 Canada
www.navcanada.ca/en/
24 Open Jobs Available
NAV CANADA plays a unique and critical role managing the 18 million square kilometres of Canadian civil airspace and the North Atlantic oceanic airspace under Canada’s control.
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Job Info
Location
Ottawa, Ontario, Canada
Type
Permanent
Company Details
Nav Canada
151 Slater Street Suite 120
Ottawa, Ontario K1P 5H3 Canada
www.navcanada.ca/en/
24 Open Jobs Available
NAV CANADA plays a unique and critical role managing the 18 million square kilometres of Canadian civil airspace and the North Atlantic oceanic airspace under Canada’s control.

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