Summary and Objective  

The Safety Programs Manager oversees the design, administration, and performance of the Safety Management System (SMS) and Internal Evaluation Program (IEP). This role ensures compliance with internal standards and regulatory requirements while fostering a proactive safety culture. The manager will lead all hazard tracking and risk mitigation efforts, facilitate structured risk assessments, and perform in-depth safety data analysis to inform leadership and drive continuous improvement. 

Essential functions 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 

• Develops and directly manages the Safety Evaluation and Audit Program (SEAP) to ensure company compliance with applicable regulations and internal standards, identifying areas requiring improvement, identifying hazards to operations and monitoring effectiveness of safety risk controls 

• Establishes and implements the IEP and partner/vendor oversight programs 

• Ensures staff is trained to perform evaluation duties in accordance with standards and procedures established within the SMS Manual 

• Assists the Senior Director Safety in the planning, implementation and direct oversight of the evaluation/audit schedules using a risk based methodology 

• Reviews and performs safety and quality system evaluations, audits, and investigations of operational areas 

• Assists operational departments in the development of root cause analyses, risk assessments, and corrective action plans 

• Oversees risk assessment on evaluation and audit findings and approves comprehensive corrective action plans and performs follow-up as necessary 

• Reviews past evaluation/audit records and compliance data for trends; develops trend reports for action by Senior Leadership 

• Assists department with required oversight of SMS program implementation and maintenance 

• Assists operating units with continuous improvement through the application of quality and safety management principles 

• Takes a significant role in the development of crewmembers to support the engagement, growth, goal achievement 

• Ensure adherence to all Safety and Security regulations 

• Perform other related duties as assigned 

Skills and Abilities: 

• Extensive knowledge of aviation SMS guidance, practices, and theory 

• Excellent written and verbal communication skills 

• Ability to conduct training 

• Excellent organizational skills and attention to detail 

• Strong supervisory and leadership skills 

• Being a self-starter who is highly motivated with strong initiative 

• Interpersonal skills with an emphasis on strong communication skills in both oral and written forms 

• Effective time management  

• Attention to detail 

• Focus on excellence 

• Adaptability 

• Accountability and having hard conversations 

Other cognitive processing 

• Memorization 

• Reasoning and connecting ideas 

• Adept quick learning  

• Problem finding and solving 

• Multi-tasking 

• Detail orientation 

Competencies 

• Microsoft Office 

Supervisory responsibilities 

• Oversees evaluator activities and management responses 

Work environment 

• Normal Office Environment 

• Exposure to loud noises including but not limited to airplane machinery and jet engines 

• Potential need to work flexible hours and be available to respond on short-notice 

Physical demands 

• Ability to see and hear clearly  

• Ability to read, comprehend, and speak English clearly  

• Ability to climb, twist, bend, crouch, stoop, kneel, and crawl  

• Ability to move in tight quarters  

• Ability to sit, stand, and walk for extended periods  

• Ability to work in all weather conditions as needed  

• Ability to regularly lift/move up to 30 pounds  

Dress Code and Uniform 

• Well-groomed appearance 

• Adherence to department dress code 

Travel required 

• Some, less than 10 

EEO statement  

flyExclusive does not discriminate based on race, color, religion, sex (including pregnancy, sex stereotyping, gender identity, gender expression or transgender status), national origin, sexual orientation, physical or mental disability, age, protected genetic information, status as a parent, marital status, political affiliation, or retaliation based on prior protected EEO activity. 

Other duties 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.  

Required education and experience 

• High School Diploma or General Education Development (GED) Diploma 

• Five (5) years’ experience with a Part 121 or 135 carrier 

• Proficient knowledge of ICAO SMS, audit, and quality principles 

• Quality / Safety / IEP Auditing Experience 

• Have a thorough understanding of relevant CFRs and other compliance standards 

• Excellent verbal and written communication skills 

• Ability to develop reports and present to company leadership and various regulatory authorities 

• Must be authorized to work lawfully in the United States, must provide two forms of Federal Identification.  

• Candidates must successfully complete a comprehensive background check prior to employment. This includes verification of previous employment, education, criminal history, and any other relevant information necessary to determine the suitability for the position.  

Preferred education and experience 

• Bachelor’s Degree in Management, Engineering or a Safety related field 

• Familiarity with: 

• ICAO, EASA, Wyvern Wingman, ARGUS, and SAS standards 

• Root cause analysis, risk assessment, SMS and IEP principles 

• Familiarity with Federal regulations 

• Familiarity with Quality Management System (QMS) 

• Training and aviation experience in quality assurance auditing or internal evaluation 

• Ability to create dashboards / Key Performance Indicators (KPIs)