Tasks
Lufthansa is seeking a dedicated and detail-oriented Consultant to support our legal department by giving operational background decisions, ensuring smooth, compliant, and effective communication with legal bodies and stakeholders.
- Manage and respond to legal inquiries and complaints efficiently and professionally
- Coordinate and process communications from legal authorities such as National Enforcement Bodies, Alternative Dispute Resolution entities, and Consumer Protection Organizations
- Serve as a point of contact for lawyers representing Lufthansa, providing accurate and timely responses
- Investigate legal and paralegal claims in accordance with established guidelines
- Collaborate with internal departments and external authorities to ensure smooth information flow
- Handle essential administrative responsibilities including database maintenance
- Support the team with occasional ad-hoc assignments as needed
Benefits
Attractive company pension scheme, Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Remote working (e.g. from home), Diversity programmes, Paid maternity and paternity leave
Requirements
- University Degree or Completed Apprenticeship would be beneficial
- Previous experience in a legal, administrative, or compliance-related role is a plus
- Previous experience in the airline industry would be advantageous
- Strong organizational and communication skills
- A keen eye for detail and a methodical approach to problem-solving
- Ability to manage multiple tasks and meet deadlines in a dynamic environment
- Proficiency in maintaining and updating internal databases
- Fluency in German and in English, both spoken and written - this criteria is a must
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Company
About Swiss International Air Lines AG
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS .... where people matter.
www.swiss.com
